Job Description

About iRESTORE

iRESTORE is a fast-growing company dedicated to providing innovative solutions in the wellness and beauty space. Our mission is to restore confidence by providing safe and effective solutions for improving health and beauty. As we continue to scale, we are looking for an HR Generalist who will play a key role in supporting our people operations and ensuring a seamless employee experience across the organization.

About The Position

We are seeking a proactive and detail-oriented HR Generalist to support core HR functions, including benefits administration, office operations, employee events, and HR administration. This role works closely with the Sr. HR Manager and serves as a critical point of contact for employees, ensuring HR processes run smoothly while maintaining compliance and a positive workplace culture. The ideal candidate is highly organized, people-focused, and comfortable balancing administrative responsibilities with employee-facing initiatives.

What You'll Do:

Onboarding, Offboarding & Employee Experience

• Coordinate end-to-end onboarding logistics, including paperwork, system access, benefits enrollment, and orientation support.
• Manage offboarding processes, ensuring compliance, proper documentation, and a positive exit experience.
• Partner with HR leadership to continuously improve the employee experience across the employee lifecycle.

Employee Relations & HR Support

• Serve as the point of contact for employee HR-related questions and concerns.
• Support the Sr. HR Manager in managing employee relations matters, including documentation, investigations, and case escalations as needed.
• Assist with performance-related discussions, policy interpretation, and corrective action processes in alignment with company guidelines and employment laws.

Benefits & Payroll Support

• Administer employee benefits programs, including health insurance, leaves of absence, reimbursements, and wellness-related benefits.
• Support payroll processes by ensuring accurate employee data, time-off tracking, and coordination with payroll providers.
• Act as a liaison between employees and benefits vendors, addressing inquiries and resolving issues in a timely manner.

Office Management & Administration

• Oversee day-to-day office operations, including supplies, vendor coordination, facilities support, and office policies.
• Ensure the office environment supports productivity, collaboration, and employee well-being.
• Maintain accurate employee records, HR documentation, and compliance-related files within HR systems.

Event Planning & Culture Initiatives

• Plan and execute employee engagement initiatives, company events, and internal programs, including support for the bi-annual US Summit.
• Assist with recognition programs, team-building activities, and culture-driven initiatives aligned with company values.

HR Systems & Compliance

• Support the maintenance and accuracy of HRIS, ATS, and related HR tools.
• Ensure HR processes align with company policies and applicable federal and state employment regulations.
• Assist with audits, reporting, and data tracking as needed.

Key Performance Indicators

• Employee Experience: eNPS Score. Feedback from employees regarding HR support, benefits administration, and workplace experience.
• Operational Efficiency: Accuracy and timeliness of HR administrative processes, benefits administration, and office operations.
• Engagement & Culture: Successful execution of events and initiatives that support engagement and retention,

WHAT WE'RE LOOKING FOR:

Required Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 3–5 years of experience in an HR Generalist, HR Coordinator, or similar role.
• Working knowledge of employment laws, HR compliance, and best practices.
• Hands-on experience with benefits administration, HR systems, and employee support.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills, with a high level of discretion and professionalism.
• Ability to manage multiple priorities in a fast-paced environment.
• A collaborative mindset and a genuine passion for supporting employees and company culture.
• Must be based in Los Angeles or Orange County, CA
• Available to work on a Hybrid role: Work from the office 2 to 4 days per week.
• Available to work onsite 4–5 days, twice per year, for U.S. Summit events
• Available to some domestic travel may be required for company events or training/summits.

Our Core Values and what we built our culture around :

• WE THINK BIG: We have a forward-thinking, growth mindset and always consider the big picture in our decisions
• PROACTIVE PROBLEM SOLVER: We use our problem-solving and analytical skills to make data-informed decisions
• WE ARE COMFORTABLE BEING UNCOMFORTABLE: We work together to iron out improvements or changes to achieve goals
• OPEN & HONEST COMMUNICATION/FEEDBACK: We communicate and share feedback with each other with radical candor and transparency
• CONTINUOUS LEARNING & IMPROVEMENT: We are always improving the way we work and challenging each other to bring new ways of thinking to the table
• PASSIONATE ABOUT WHAT WE DO: We strive to motivate and empower each other to contribute to a positive team culture

Competitive Compensation and Benefits:

• Competitive compensation, including performance-based bonus
• Unlimited PTO
• Flexible schedule
• Healthcare (medical, dental & vision) fully covered
• Gym membership credit – your physical and mental health is super important
• Kindle/Audible credits – We really value lifelong learning and personal development
• Free iRESTORE Products! (In case you or someone you love is losing hair)
• Paid maternity/paternity leave 
• Hybrid work set-up

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