Job Description

This role acts as direct support to the Owner and helps keep the office running smoothly. The ideal candidate is organized, professional, and comfortable handling a variety of administrative and customer service tasks.

This position will also occasionally step in as a childcare substitute when additional support is needed.

Responsibilities

• Answer incoming phone calls from childcare providers and staff
  
• Respond to company emails and general inquiries
• Schedule interviews for prospective substitute staff
• Maintain and update company records and CRM
  
• Communicate with clients requesting substitute teachers
  
• Support substitute staff with scheduling and job assignments
  
• Occasionally work as a childcare substitute when coverage is needed
  
• Assist with other administrative tasks to support daily operations
  

Requirements

• Strong communication and customer service skills
  
• Organized and detail-oriented
  
• Ability to multitask and manage multiple responsibilities
  
• Basic computer skills (email, spreadsheets, scheduling platforms)
  
• Reliable transportation
  
• Childcare experience preferred but not required
  

Benefits

N/A

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