Hotel General Manager Job at By the Sea Resorts, Panama City Beach, FL

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  • By the Sea Resorts
  • Panama City Beach, FL

Job Description

General Manager — Independent Hotel Reopening (Post-Renovation) Panama City Beach, FL | Target Opening: Late Spring 2026 The Opportunity We’re hiring a hands-on General Manager to lead the reopening of an independent hotel in Panama City Beach following a renovation closure. This is a build-and-lead role for an operator who can recruit and train a team, create simple operating systems, and drive profitable performance in a mid-market environment. We’re not looking for a “luxury playbook.” We need a practical leader who understands beach-market realities: seasonality, staffing challenges, guest expectations, and running a clean, efficient operation that wins on value and consistency. What You’ll Own Reopening Leadership (Pre-Open → Stabilize) * Build and execute the reopening plan and readiness timeline through opening day and the first 90–180 days. * Coordinate punch-list completion, vendor readiness, and operational setup (systems, supplies, contracts, service standards). * Create “opening week” workflows: staffing plans, training calendar, daily checklists, guest recovery process, safety and security routines. * Partner closely with ownership and renovation partners, maintaining clear reporting and accountability. People, Culture & Training * Recruit, hire, onboard, and retain a full team (department heads and line-level). * Mentor managers and build a culture of consistency, accountability, and pride. * Implement clear training standards for guest service, cleanliness, and maintenance response. * Build schedules and staffing models that balance service delivery with labor discipline. Revenue & Market Execution * Drive revenue performance with strong understanding of RevPAR, ADR, occupancy, comp set dynamics, and channel mix. * Coordinate marketing and online reputation management (reviews, response cadence, service recovery). Financial & Operational Performance * Own the property’s financial performance and daily controls: * Strong command of CPOR, labor productivity, purchasing controls, and flow-through * Budgeting and weekly performance reporting * Inventory and invoice discipline; vendor negotiation * Ensure operational excellence across housekeeping, front office, and maintenance. * Maintain compliance standards and risk management (life safety, security, cash handling). What Success Looks Like By opening and through the first season, you will: * Open on-time with a trained staff, clear standards, and consistent operating rhythms. * Stabilize guest satisfaction quickly and build strong online reputation momentum. * Achieve labor and CPOR targets while protecting cleanliness and service. * Establish a disciplined revenue routine that improves RevPAR through the season. * Build a leadership bench that can operate without constant GM firefighting. The Ideal Candidate * Proven Hotel General Manager experience (or strong AGM/ops leader ready to step up) with evidence of: * Reopening after renovation/closure and/or new opening / turnaround experience * Strong team builder and coach: can recruit fast, train consistently, and retain staff. * Financial fluency: confident with RevPAR, CPOR, labor %, purchasing, budgets, forecasting, and reading P&Ls. * Comfortable in a truly hands-on environment—leads from the floor and sets the pace. * Strong owner communication and reporting discipline. * Panama City Beach / Emerald Coast market familiarity is a plus. Why This Role * Independence and autonomy: build systems that work for this hotel and this market. * Meaningful impact: lead the reopening and shape the culture from day one. * Direct partnership with ownership with clear goals and accountability. How to Apply Send your resume and a short note covering: * Your experience with renovation transitions, reopenings, or turnarounds * How you hire/train staff quickly (your playbook) * A financial result you drove (RevPAR improvement, CPOR reduction, labor efficiency, etc.)

Job Tags

Full time

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