Job Description

Ready to power the energy revolution? Join Customized Energy Solutions (CES), a global energy consulting and market services firm helping clients navigate complex and rapidly evolving power markets. Today CES supports more than 1,500 clients worldwide, helping manage over 30,000 MW of power assets, schedule approximately 7,200 MW every hour, optimize 4,000 MW of energy storage, and support more than $2.2 billion in annual market bids.

Founded in 1998 in Philadelphia, CES has grown from a one-person startup into a global team of more than 350 associates working across North America, India, Japan, the UAE, Vietnam, Zambia, and other locations around the world.

Our work spans wholesale market operations, retail energy services, consulting, asset management, and emerging grid technologies. CES supports participation across major power markets including PJM, CAISO, ERCOT, MISO, ISO-NE, and NYISO, as well as international markets.

To support clients, CES has developed several proprietary platforms designed to improve market participation and operational efficiency:

• CES | GOLD – Generation portfolio management and market participation
• GridBOOST – Optimization for storage, hybrid assets, and renewable resources
• CES | BLUE – Retail operations and back-office support
• CES | RED – Renewable energy certificate and sustainability program management
• Market IQ – Market intelligence and regulatory monitoring

At CES, associates work closely with clients to solve complex challenges and identify new opportunities in evolving energy markets. We take pride in our collaborative culture, strong technical expertise, and the long-term relationships we build with our clients.

Job Description

The CES MOC consists of two distinct operations desks, a Market Operations Center Desk (MOC) and an Operations Control Center Desk (OCC), where we remotely schedule, monitor, dispatch, and control over 550 power generation assets. Including hydro, wind, solar, energy storage, natural gas, and other traditional fossil fuel sources. With over 32,000 MWs under management, CES’s MOC monitors and controls more energy than any other third-party provider in the U.S.

Join our dynamic team at the forefront of the energy transition, managing cutting-edge renewable and conventional assets in a fast-paced, impactful role. CES is in the process of looking for talented individuals with a desire to help support our clients, while also contributing to the overall growth of this company. Candidates who can learn quickly and handle multiple tasks while at the same time being detail oriented enough to make sure things are done right the first time will flourish in this role. Ideal candidates have hands-on experience in power generation operations or energy market scheduling, with a strong preference for those familiar with ISO/RTO protocols. This is considered an entry level role within the MOC, to which CES will provide training to obtain PJM/ NERC Generation certifications.

Responsibilities

• Applicants must be willing to work a rotating 12-hour shift schedule (6 Person Rotation). This includes nights, weekends, and occasional holidays. Shifts rotate across days, nights, and weekends, typically with 3-4 days on, followed by 3-4 days off, ensuring work-life balance.
• Applicants will be expected to submit Real Time and Day Ahead Energy bids and offers on behalf of our clients, consistent with various ISO/RTO market timelines.
• Applicants must have the ability to actively monitor and control the operating of wind turbines, hydroelectric plants, solar sites, and battery storage facilities, along with the related components.
• Ensure generation assets are being economically dispatched.
• Provide and support the coordination of planned, unplanned and emergency outages notifications
• React and comply with all ISO/RTO requests
• Applicants must possess the ability to effectively maintain an operations log

Qualifications

• Strong communication skills and professionalism when on the phone.
• Proficiency with Microsoft Office tools (Excel, Outlook, Teams, Word).
• Finance/Economics/Business degrees are valued for candidates with experience in energy market analysis or trading. (Recent or Up-coming graduates encouraged to apply)
• Preferred PJM or NERC Operator Certification. (CES is willing to train and certify if needed, additionally, individual must be willing maintain the certification through continuing education credits and/or retesting.)
• Knowledge/Experience power trading and scheduling in ISONE, NYISO, PJM, MISO, SPP, ERCOT, CAISO.
• Other soft skills critical for a high-pressure, 24/7 operations role, such as teamwork, problem-solving under stress, or adaptability.
• Responsible individual with ability to complete tasks without continuous, direct supervision and accept accountabilities for all actions.
• Experience monitoring GE, Siemens, PI or other Generation SCADA/EMS Systems

Additional Information

Customized Energy Solutions offers competitive salary commensurate with experience. Benefits include performance bonus, profit-sharing, Medical Savings Account, comprehensive health insurance, disability insurance, life insurance, 401k matching and tuition reimbursement. 

At CES, you will gain: 

• Meaningful responsibility and the opportunity to make a real impact in dynamic energy markets
• The change to learn from and collaborate with experienced professionals across global teams
• Ongoing opportunities to strengthen your technical, analytical, and leadership skills
• A supportive culture that values initiative, accountability, and continuous professional growth

We believe that when associates are challenged, supported, and trusted with responsibility, they do their best work and grow in process. 

Customized Energy Solutions provides equal employment opportunities to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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