The client is seeking a Director of Sales Operations for a pivotal role in their innovative connectivity and networking sector, which focuses on Private 5G and industrial networking solutions. This opportunity is crafted for a strategic sales operations leader who excels in dynamic, technically-driven settings and is skilled at augmenting revenue through effective processes, trust-building, and education. The role involves supporting and scaling intricate, consultative sales cycles, particularly within the telecom, 5G, or industrial infrastructure arenas, and transforming pilot programs into successful commercial outcomes. The successful candidate will be responsible for constructing and optimizing sales operations infrastructure, including CRM, forecasting, pipeline visibility, and reporting. The role necessitates close collaboration with sales and engineering teams to convert pilots and trials into revenue-generating opportunities, as well as coordinating Field Application Engineers (FAEs) for technical evaluations and deployments. The role also involves managing pilot programs, tracking timelines, and performance metrics, supporting channel and partner operations across global markets including the U.S., Asia, and Canada, improving deal velocity, pipeline accuracy, and sales effectiveness, and developing scalable processes for proposal development, contracts, and partner coordination. Applicants should possess at least 8 years of experience in sales operations, technical sales support, or commercial operations within telecom, networking, or related technology fields. A robust understanding of 5G and telecom ecosystems is essential, with backgrounds in leading industry companies being particularly relevant. Experience in supporting complex, solution-based sales cycles and the ability to build structured processes in rapidly evolving environments is required. The ideal candidate will be a trusted partner to the sales team, capable of influencing through insights and education, with exposure to global markets and partner ecosystems as a valuable advantage. If operational excellence in a cutting-edge 5G environment is your pursuit, you are encouraged to apply for this role.
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