Customer Service Agent (CSA) — Sightseeing Tours (Outdoor Position) Job at TopView Sightseeing, New York, NY

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  • TopView Sightseeing
  • New York, NY

Job Description

Pay: $17.00 per hour

Job description:

Join the Front Line of NYC Tourism

TopView Sightseeing is hiring Customer Service Agents to support our growing tourism operations across New York City.

This is an  outdoor, field-based position located at high-traffic tourist attractions and sightseeing stops. We are seeking energetic, customer-focused professionals who enjoy working in dynamic city environments.

Schedules may vary based on tourism demand, weather, and operational needs. Weekend and Night availability, and flexibility are required.

Compensation

  • $17.00 per hour base pay $0.50 per ticket printed and/or sold Strong earning potential in high-volume locations

Key Responsibilities

  • Wear full company uniform and maintain professional appearance
  • Ability to carry promotional signage and materials throughout the shift
  • Operate company-issued POS machine
  • Process cash and credit card transactions
  • Handle and reconcile daily cash
  • Explain tour packages, pricing and hours of operation
  • Ensure customers understand their purchases
  • Print tickets for referrals
  • Assist customers with app downloads and reservations

Job Types: Full-time, Part-time

Work Location: In person

Job Tags

Hourly pay, Full time, Part time, Shift work, Night shift, Weekend work

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